Computer Source

Choosing a computer shouldn’t be a daunting task. Here are some tips.

By Adrian Santangelo, July 15, 2007

Before You Begin

Choosing a computer shouldn’t be a chore. Finding the right place to purchase from first will help! Make sure the store has knowledgeable staff and specializes in computer repair and service, as they will have the experience necessary to properly assist you. Call them first and ask questions - they should be helpful and not make you feel like you are “wasting their time” – and of course knowledgeable about the various options. You’ll also find that custom built systems will have a better value then “off the shelf” systems. The biggest reason: quality of parts. A “big box” chain store usually stocks only the mainstream systems that weren’t built on-site. Unfortunately these big OEM’s (Original Equipment Manufacturers) buy their parts in bulk, frequently from the cheapest bidder. Stores that build custom systems will buy “best of breed” parts, meaning they shop for the higher quality parts, as they won’t be getting huge volume discounts, plus they are not required to buy certain things because of partnership programs. A custom built system will also allow you to only purchase the parts you need rather then overbuying “because it’s what they had”. Anytime you add unnecessary features and software to a system, you can introduce problems. You’ll also find that stores specializing in system building and repair will frequently have a better warranty. No need to call an 800 number just to struggle with the person on the other end for hours! Local shops care about the systems they build. Lastly, a custom built system will be much easier and cheaper to upgrade as all parts are standardized, unlike the proprietary parts used by the big OEMs (This is where they make their money - over charging for after-market parts!).

The First Step- The Question

A good system builder will start out by asking you one question, which you should do your best to be prepared for: What are you going to use the system for? Though computers are designed to do a multitude of tasks, having one built around your major task(s) is ideal. For example, if you plan on using your system for basic productivity (Office/Internet), buying a system with high end audio/video components will likely be a waste of your money and could even lead to frustrations. Instead, let a custom system builder design a system around your needs. You should never have to adapt to the system - it should adapt to you!

Accessories & Software

Once you have figured out the best parts for your system, the next task is to figure out the accessories. Wireless or wired mouse/keyboard? What type of Internet access are you going to have (high speed or dial-up)? What size of monitor are you going to need? All these questions should be easy to answer after talking to the staff. They should be able to explain the advantages and disadvantages of each option. Since these items are going to be how you interact with the system, don’t let the store skip through them quickly. Get all the information you can! Also pay attention to what is installed – full version or trial? Freeware or shareware? Bloatware or useful applications? Especially look at the security software. Malicious software (or malware for short) is everywhere online. Estimates put the number of infected systems above 90% - make sure the store you choose explains your antivirus options and why they pick a certain product. Just because a certain program is popular does NOT mean it is the best choice. Many “big box” retailers push products they can make the most money on, not the ones that will do the best job.

Warranty

Now that you have picked out your perfect package, you should make sure it is protected. Since all computer parts are mass produced, they can simply fail. Make sure you get a solid warranty for at least 1 year. Be sure to ask what the manufacturer’s warranty on the parts is AFTER the store’s warranty expires. (Many of the big OEMs will not cover systems sold at the “big box” stores.) This can be from 1-3 years, or even a lifetime warranty. A good store will provide priority service for all warranty repairs, as well as cover parts and labor if the need arises. You should never feel “like a bother” because your system had an issue covered by the warranty.

Maintenance

Any good computer builder can provide maintenance instructions for your system. This will increase the life of your system and lessen the likelihood of problems cropping up. It can also help the builder reduce the amount of warranty repairs, so those that care will help!

Upgrades

Eventually, every system needs to be upgraded. With the fast paced technology advances of today, you may find yourself needing an upgrade sooner then you think! The average lifespan of a computer is 3-4 years, but many decide to upgrade sooner then that. With a custom system, you don’t have to go buy a whole new system when the time comes - simply upgrade the parts as needed. (This is a good reason to ensure the location you purchase your computer from specializes in repairs and service, as well as system building.)

Beyond The System

Computers require attention beyond just the assembly. You may run into software issues, have networking troubles, Internet service provider questions, etc. Making sure you choose a store that can help you with all your needs will greatly reduce the amount of frustration and problems you’ll have. Lastly, most people are going to run into questions while using their system. Ensuring the store you choose has friendly, knowledgeable and helpful staff will dramatically increase your enjoyment of the system overall. After all, it’s YOUR computer, so you should enjoy it!