Who We Are
Computer Source is a conglomeration of several bright and quick minded talents. Though the company was founded by Adrian and Pamela Santangelo. This company is not about them or for them. We are customer, client and community focused and as a company we have exceptionally high standards of customer service and quality of work performed.
“We have taken a great deal of pride in the fact that we have created an environment in our company that not only allows, encourages but expects our team members to have input on the progress and future of the company,” Adrian Santangelo.
The result has been an incredible devotion to the companies overall success and a higher quality service provided to the customer.
Due to our high standards of customer service; Computer Source has grown at an unprecedented rate, nearly doubling our customer base and staff technicians ever six months. We are currently the largest computer service and business it service provider in Skagit County and our limited research shows that we may be the second largest north of Seattle.
Each team member has a considerable list of expectations to meet in order to ensure that the customers receive the best experience possible with us. Effective April 5 of 2008 an entirely new customer service program has been developed and is being deployed. We expect there to be a learning curve for our staff, but we have great expectations for this program and how the customer will benefit from it.
is required to meet specific skills required for their job performance in addition completes specific training with Adrian and Jason. Each staff member is required to attend Customer Service Boot Camp. In addition to this we have continual training within our company and encourage our staff to spend time each day researching the latest trends and happenings in our industry so they can stay up to speed when speaking to customer about their personal or business needs.